Welcome

Our designs balance delicate natural curves with bold materials to provide a distinctive and sophisticated accessories that also convey your subtle strength and elegance.

Payments

Payments can be made through credit card or Paypal; international orders are welcome - payment is accepted in USD only.

Payment is due at the time of purchase; if there is no payment or contact within 24 hours of purchase the transaction will be voided and the item will be re-listed.

Sales tax will be charged to New York state and New York City residents at the rate of 4% and 8.875% respectively.

Shipping

Upon receipt of full payment, your item(s) will be shipped within the number of days identified in the listing. Most items ship within 3 days, but custom orders or orders requiring additional finishing work may require additional working time. You will receive an email with all shipping details.

M.Spring Studio is not responsible for items not received due to an incorrect shipping address.

***International Orders***
Buyers located outside the US are expected to be aware of their country's customs laws and taxes. M.Spring Studio cannot be held responsible for any of the following:

• Fees or taxes charged once the item has reached an international destination
• Customs charges or if an item is held up in customs
• Lost international mail

Refunds

Requests for refunds must be submitted within 15 days of receiving a product. Please provide picture of damage and tracking information for lost items. Other returns must be withing 15 days are are eligible for credit towards a replacement purchase. Custom orders are not eligible for refund or returns other than for damage during delivery.

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